Refund policy
RETURN & REFUND POLICY LY Brewica Coffee | Last updated: September 2026
All Sales Are Final Due to the perishable nature of specialty coffee, all sales are final. We do not accept returns or exchanges once an order has been placed and processed.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the damaged item and packaging
We will review on a case-by-case basis and may offer a replacement or store credit at our discretion. No cash refunds will be issued.
Wrong Item Received If you received the wrong product, contact us within 48 hours at hello@lybrewica.com. We will arrange a replacement at no additional cost.
Order Cancellations Orders can only be cancelled within 12 hours of placement. Once processed or shipped, cancellations are not accepted.
Non-Refundable Situations
- Customer provided incorrect shipping address
- Package unclaimed or rejected by customer
- Delays caused by courier or customs
Contact Us 📧 linglycollective.gmail.com